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Resources and Help

The following campus resources are available for you.

RSB Information Desk
Appointment Line:  206-934-5387
Certified counselors for personal and academic advising.

Disability Support Services
RSB 12, Contact: 206-934-5137
Academic support, community resources and physical accommodations for eligible students.

Joe Barrientos, Ombudsman
Dean of Student Life
4JMB135, Contact: 206-934-6749
Guidance and advice for all students.

United Student Association – Student Issues and Concerns Chair
JMB 131, Contact: 206-934-6752

TRiO Student Success Services
RSB 67, Contact: 206-934-5326
Support services for students who are first generation, low-income, and/or learning or physically disabled.

Joyce Allen, Dean of Enrollment Services and Registrar
RSB043, Contact 206-934-5378
Conference moderator for formal complaint process

How can I prepare for this process?

  • Stay with “I” statements and prepare an outline of your concerns prior to your meeting.
  • Present the facts of the situation.
  • Provide supporting documents when appropriate; for example, syllabus, tests, test scores, sample computation of your grade.
  • Schedule an appointment with the person you have a concern with rather than just dropping by.
  • Communicate with the person in a respectful and thoughtful way.

Where can I learn more?
Seattle College District Policy
Student Complaint Reporting Form

SSC Complaints Officer
Joyce Allen
Dean of Enrollment Services and Registrar, also designated Campus Complaints Officer
Registration Department, Robert Smith Building
Appointments can be made by contacting the Assistant Registrar:  206-934-5144