What is the Complaint Procedure?
The Student Complaint Procedure includes informal and formal complaints by a student against an employee of the college or another student. This procedure is designed to protect all individuals involved. The college has identified an Ombudsman who can assist students with the Formal and Informal Complaints process and a Complaints Officer who will facilitate any complaints through the formal procedure.
Who are student complaints reported to?
South Seattle College’s Designated Ombudsman is Joe Barrientos, Dean of Student Life and Designated Student Complaints Officer is Greg Dempsey, Dean of Enrollment Services. The Ombudsman is available to meet with students for the purpose of reviewing issues and providing advice on how to proceed. The Complaints Officer serves as conference moderator in the formal complaint process.
Where can I learn more?
Please see Resources and Help for campus resources and additional information.